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Rawdog Privacy Policy

Effective Date: October 24, 2025

Last Updated: October 24, 2025

1. Introduction & Scope

Welcome to rawdog ("we," "our," "us"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, share, and protect your information when you visit justrawdogit.com, purchase our products, subscribe to communications, or otherwise interact with us.

This Policy also serves as our "Notice at Collection" under applicable U.S. privacy laws. By using our website or services, you agree to this Policy.

This website is intended for use by customers located in the United States.

2. Information We Collect

A. Information You Provide

Account Information: Name, email address, phone number, login credentials.

Purchase Information: Billing and shipping addresses, order history, payment details (securely processed by third parties such as Stripe or PayPal).

Communications: Customer-service messages, reviews, survey responses, and social interactions.

Preferences: Product interests and marketing choices.

B. Information Collected Automatically

Device Data: IP address, browser type, device identifier, operating system, and approximate location.

Usage Data: Pages visited, time spent on site, click paths, and referral sources.

Cookies & Tracking: We use cookies and similar technologies to operate our site, analyze traffic, and deliver ads. You can manage cookies through your browser or our cookie-preferences center.

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders and deliver products
  • Manage accounts and subscriptions
  • Provide customer support
  • Send transactional communications (order and shipping updates)
  • Personalize your shopping experience and recommend products
  • Send marketing emails or SMS (with your consent)
  • Display targeted advertising on our site and third-party platforms
  • Detect and prevent fraud or security issues
  • Comply with legal requirements

4. Cookies & Tracking Technologies

Strictly Necessary Cookies (Always Active)

These cookies are required for core site functions such as shopping cart, checkout, and privacy preferences. They are always active and cannot be turned off in our systems. You can set your browser to block them, but some parts of the site may not work. They do not store personally identifiable information.

Performance Cookies

Allow us to count visits and traffic sources so we can measure and improve site performance. All information these cookies collect is aggregated and anonymous. If disabled, we cannot monitor site performance.

Functional Cookies

Remember your preferences (e.g., region or language) to provide a more personalized experience.

Targeting / Advertising Cookies

Set by us or our advertising partners to build a profile of your interests and show relevant ads on other sites. They do not store direct personal information but rely on unique browser IDs. If disabled, you will see less targeted ads.

Sale of Personal Data / Sharing for Advertising

Under the California Consumer Privacy Act (CPRA) and similar laws, you have the right to opt out of the sale or sharing of your personal information with third parties for cross-context behavioral advertising.

These cookies collect information for analytics and ad personalization. You may opt out by using our Do Not Sell or Share My Information toggle or by enabling a Global Privacy Control (GPC) signal in your browser. If you opt out, we will not provide personalized ads or share data for those purposes.

If your browser sends a valid privacy-control signal (such as GPC), we treat it as a request to opt out of data sale or sharing. This may limit our ability to customize content or ads.

5. How We Share Your Information

We share information only as needed with:

Service Providers: Payment processors, shipping carriers, email/SMS platforms, analytics tools, and advertising partners who perform services on our behalf.

Business Transfers: In connection with a merger, acquisition, or sale of assets.

Legal Requirements: When required by law or to protect our rights.

Aggregated or De-identified Data: Shared in a form that cannot identify you.

We do not sell personal information for monetary compensation. We may "share" limited data for advertising purposes as described above.

6. Data Retention & Security

We implement industry-standard security measures—including encryption, limited access, and secure storage—to protect your information from unauthorized access, disclosure, alteration, or destruction.

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, including providing our services, complying with legal obligations, resolving disputes, and enforcing our agreements. When information is no longer needed for these purposes, we securely delete or anonymize it in accordance with applicable law.

Despite our efforts to protect your data, no system or transmission method is completely secure. You use the site and provide information at your own risk.

7. Your Privacy Rights (U.S. Residents)

Depending on your state of residence, you may have the right to:

  • Know what personal information we collect and how we use it
  • Access and receive a copy of your information
  • Delete personal information
  • Correct inaccuracies
  • Opt out of sale or sharing of personal information
  • Not be discriminated against for exercising these rights

To exercise these rights, email support@justrawdogit.com. We will verify your identity and respond within 45 days (as required by law).

8. Marketing Communications

Email Marketing: We comply with the CAN-SPAM Act. Every marketing email includes an unsubscribe link; requests are honored within 10 business days.

SMS Marketing: We comply with the Telephone Consumer Protection Act (TCPA). We send texts only with your express written consent. Message frequency varies. Message & data rates may apply. Text STOP to cancel.

9. Children's Privacy

Our services are not intended for children under 13, and we do not knowingly collect data from them. If we discover such data, we will delete it promptly.

10. Non-Discrimination

We will not discriminate or deny services if you exercise your privacy rights.

11. Changes to This Policy

We may update this Policy periodically to reflect changes in law or our practices. Updates will be posted on our website with a revised "Last Updated" date. Material changes will be communicated via prominent notice or email to registered users.

12. Third-Party Links & Services

Our website may link to third-party sites (e.g., payment processors or social media). We are not responsible for their privacy practices. Please review their policies before providing information.

13. International Visitors

Our website is operated in the United States and intended for U.S. customers. If you access our site from outside the U.S., including the European Union or the United Kingdom, please understand that any information you provide will be processed and stored in the United States, where privacy laws may differ from those in your country. By submitting your information, you consent to this processing under U.S. law.

14. Contact Us

For questions or to exercise privacy rights:

Email: support@justrawdogit.com

Address: 1486 Mare Drive, Farmington, UT 84025

We respond to verified requests within 45 days, or as required by applicable law.